Shipping Policy
Shipping Policy
Effective Date: July 9, 2026
Thank you for shopping with Pets and Nature Paths. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Terms
4.1 Transit Time Domestically
In general, our handling time is 1–3 business days.
- Economy Shipping: 5–8 business days — Free
- Standard Shipping: 3–4 business days — $15
4.2 Transit Time Internationally
We currently do not provide international shipping services.
4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment confirmation. Our warehouse operates Monday through Friday during standard business hours, except on national holidays when the warehouse will be closed. In these instances, we take steps to ensure shipment delays are kept to a minimum.
4.4 Change of Delivery Address
For delivery address change requests, we are able to change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping
Pets and Nature Paths ships to P.O. Box addresses using postal services only. We are unable to offer courier services to these locations.
4.6 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
4.7 Items Out of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, shipping method, and order size. Any applicable taxes or customs duties for international shipments are the responsibility of the customer unless otherwise stated.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number (when available), allowing you to monitor your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Shipping Restrictions
We reserve the right to limit or refuse shipping to certain regions where delivery is unavailable or restricted by law or carrier limitations.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Pets and Nature Paths2711B Landers Ave
Nashville, TN 37211
United States
Phone: +1 (615) 364-6411
Email: contact@petsandnaturepaths.com